Lync Voice UC Contact

AudioCodes One Voice for Lync Program Aggregates UC Components to Ease Implementation

June 20, 2014

The Microsoft (News - Alert) Lync unified communications (UC) architecture provides a host of benefits to enterprises, service providers and even SMBs looking to migrate to a feature-rich communications and collaboration solution. But integrating Lync with existing phone and telephony setups can be challenging for even the most sophisticated company, not to mention the massive number of Lync-enabled hardware, software and network components available for deployment in a dizzying array of architectures.

Being able to take advantage of a one-stop shop for those components is a massive asset to any organization looking to implement Lync. The AudioCodes (News - Alert) One Voice for Lync program provides that single portal, offering the products and services necessary for a vast array of Lync implementations through one convenient location. Users can shop One Voice to find the necessary components for nearly any type of Lync deployment, including on-premises, cloud-based and hybrid architectures.

On the hardware side, the program offers Lync-compatible IP phones as well as SBCs and gateways necessary for bridging Lync with legacy PBXs or IP-PBXs and the PSTN. AudioCodes also offers Survivable Branch Appliances (SBAs), which support up to 1,000 users and ensure Lync services run smoothly in the event of a WAN outage.

On the application side, solutions include call recording and a variety of voice applications in addition to voice quality monitoring through the AudioCodes Session Experience Manager (SEM), providing intelligent analytics and monitoring. The program also provides network and service management tools for staying on top of implementations from pre-deployment staging through the live network stage.

One Voice for Lync also supports a large number of third-party solutions, including offerings from Carousel Industries, Dell (News - Alert), Emergent Networks, Nexus and Tadiran Telecom.

Earlier this year, AudioCodes launched its One Voice Operations Center, specifically designed to manage large-scale UC networks regardless of their architecture. The center provides operations, administration, maintenance and provisioning for all the One Voice network elements as well as connectivity with the Microsoft Lync Front-End server. This enables end-to-end session experience monitoring and reporting as well as fault analysis and isolation so that administrators can quickly remedy issues.

"Now we can provide IT managers with a powerful set of tools to manage our One Voice portfolio of products in large scale, global deployments,” said Nimrod Borovsky, VP marketing at AudioCodes, of the Operations Center launch. “Recognizing the trend to data center and cloud migration, we have designed One Voice Operations Center to be 100 percent software-based so that it naturally fits the enterprise's long term IT strategy and vision."

Edited by Maurice Nagle

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